system integration

System Integration

System Integration, Multilingual Extranet, and Consumer Website for Isuzu Trucks: and

We integrated Isuzu's legacy systems to create a multilingual extranet as a “one stop shop” for Isuzu Truck's distributed workforce in the United States and Canada.

  • Centralize the resources for Isuzu Truck’s corporate and field employees in a single website
  • Integrate with third party systems to create a single login for each user
    • Eliminate multiple URLs and logins for users to access third party systems
    • Enable users to log into and access third party systems without logging in
  • Create an extensive document repository with a robust search of current and archived documents
  • Deploy powerful admin tools for document management, user messaging, search indexing, etc.
  • Create admin tools for Isuzu to manage Canadian French translations throughout the site

We created a loyalty program for Isuzu Trucks to retain customers and drive repeat sales.

  • Provide special benefits and discounts to registered Isuzu owners
  • Integrate with Isuzu’s business systems
    • Automatically register owners who opt into the Isuzu Owner's Club at the time of vehicle delivery
    • Automatically maintain a re-marketing prospects list of owners who opt out of the Isuzu Owner's Club at the time of vehicle delivery
    • Provide vehicle build and service information
  • Create ongoing two-way dialogue between Isuzu and its customers

We created a web-based sales incentives program for Isuzu Trucks' salespeople.

  • Enable salespeople to track their sales and identify the incremental sales needed to attain travel, merchandise, and other awards
  • Use unique logins to personalize and filter the information displayed to dealers, districts, regions, and Isuzu Corporate
  • Integrate with Isuzu's legacy system and Citi Prepaid to exchange the needed personnel, sales, and payment data
  • Provide a "one stop shop" to access key web-based sales tools and programs